GaumardCares™
Service Plans
GaumardCares offers you extended and enhanced service and support options for your Gaumard patient simulator, providing you with added peace of mind in the event the unexpected occurs. Choose from a selection of GaumardCares plans and tailor the coverage and plan duration to best suit your program's needs.
GaumardCares™
Service Plans
GaumardCares offers you extended and enhanced service and support options for your Gaumard patient simulator, providing you with added peace of mind in the event the unexpected occurs. Choose from a selection of GaumardCares plans and tailor the coverage and plan duration to best suit your program's needs.
Gaumard-certified Service and Support
Because Gaumard manufactures its own products and software, only Gaumard can provide you with certified service and support for your Gaumard simulator. This ensures faster and more reliable solutions when you need them most.
Gaumard-certified Service and Support
Because Gaumard manufactures its own products and software, only Gaumard can provide you with certified service and support for your Gaumard simulator. This ensures faster and more reliable solutions when you need them most.
Comprehensive Service and Parts Coverage
Available plans offer you comprehensive coverage for parts, labor, and shipping costs.1
Annual Preventative Maintenance
Annual preventative maintenance checkups help ensure your simulator is operating at peak performance.1
Service Loaners
Minimize downtime during maintenance checkups or service with a loaner simulator.1,2
Product Training Access
Get year-round access to complimentary product training and become an expert at your own pace. Enjoy live webinars and in-person training sessions at Gaumard facilities led by our experts.
World-class Telephone and Email Support
Expert support is a phone call or email away. Our team of technical specialists is standing by to help.
Software Updates
Access complimentary software updates for the life of your product.
GaumardCares Available Plans
GaumardCares Available Plans
Silver, Gold and Platinum Plans available for:
- VICTORIA® S2200
- NOELLE® S574.100
- NOELLE® S575.100
- NOELLE® S576.100
- Surgical CHLOE™ S2101
- SUSIE® S2400
- SUSIE® S2000
- Pediatric HAL® S22253
- Pedi HAL® S3005/S3004
- Super TORY® S22204
- Newborn TORY® S2210
- Newborn HAL® S3010
- Premie HAL® S2209
- Premie HAL® S3009
- HAL® S3201
- HAL® S3101
- HAL® S3000
- Trauma HAL® S3040.100/.50
Bronze Plan available for:
- NOELLE® S554.100
- HAL® S3040.10
- HAL® S1000
- HAL® S1020
- HAL® S1030
- SUSIE® S1001
- SUSIE® S901
- Code Blue® III S300.100
- Code Blue® III S300.105
- Code Blue® III S300.110
Silver, Gold and Platinum Plans available for:
- VICTORIA® S2200
- NOELLE® S574.100
- NOELLE® S575.100
- NOELLE® S576.100
- Surgical CHLOE™ S2101
- SUSIE® S2400
- SUSIE® S2000
- Pediatric HAL® S22253
- Pedi HAL® S3005/S3004
- Super TORY® S22204
- Newborn TORY® S2210
- Newborn HAL® S3010
- Premie HAL® S2209
- Premie HAL® S3009
- HAL® S3201
- HAL® S3101
- HAL® S3000
- Trauma HAL® S3040.100/.50
Bronze Plan available for:
- NOELLE® S554.100
- HAL® S3040.10
- HAL® S1000
- HAL® S1020
- HAL® S1030
- SUSIE® S1001
- SUSIE® S901
- Code Blue® III S300.100
- Code Blue® III S300.105
- Code Blue® III S300.110
| Bronze | Silver | Gold | Platinum | Platinum+ | |
|---|---|---|---|---|---|
| Webinar Training | |||||
| Training at Gaumard | |||||
| Free Phone/Email Support & Software Updates | |||||
| Repairs at Gaumard1 | |||||
| Loaner Service Upon Availability2 | |||||
| Preventative Maintenance at Gaumard | |||||
| Preventative Maintenance at Customer Site | |||||
| Repairs at Customer Site | |||||
| Number of Simulators Required | 1 | 1 | 1 | 3 | |
| Length of Plan (Years) | 2 | 3 | 5 | 2 | 3 | 5 | 2 | 3 | 5 | 2 | 3 | 5 |
GaumardCares
for HAL® S5301
GaumardCares 1-, 2-, and 3-year Optional Extended Service Plan benefits:
- Comprehensive Parts & Service Coverage
- Annual Preventative Maintenance1
- Service Loaners1,2
- Product Training Access
- World-class Telephone and Email Support
- Software Updates
GaumardCares
for HAL® S5301
GaumardCares 1-, 2-, and 3-year Optional Extended Service Plan benefits:
- Comprehensive Parts & Service Coverage
- Annual Preventative Maintenance1
- Service Loaners1,2
- Product Training Access
- World-class Telephone and Email Support
- Software Updates
GaumardCares for HAL® S5301
GaumardCares 1-, 2-, and 3-year Optional Extended Service Plan benefits:
- Comprehensive Parts & Service Coverage
- Annual Preventative Maintenance1
- Service Loaners1,2
- Product Training Access
- World-class Telephone and Email Support
- Software Updates
Ready to select a GaumardCares plan?
OPTION 1
Add a GaumardCares plan with the purchase of your new patient simulator
OPTION 2
Add a GaumardCares plan within 9 months of your simulator purchase
OPTION 3
To renew or extend a GaumardCares plan, contact us for more information
1. Coverage varies by plan. GaumardCares Silver, Gold, Platinum, and Platinum + plans cover labor, parts, and two-way shipping costs. GaumardCares Bronze plan cover labor, parts, and one-way return shipping costs.
2. Equivalent or substitute product upon availability.
3. Available Pediatric HAL® S2225 Gaumard Cares Service Plans: Silver and Gold only.
4. Available Super TORY® Gaumard Cares plans: Silver, Gold, and Platinum only.
Additional terms and conditions may apply. See program terms for details. Gaumard Cares plans are available in the (50) United States and District of Columbia only. For more information, please see the Gaumard Cares Service Plan Agreement.